Returns & Exchanges Policy
At Cottonking, we stand by the quality of our premium cotton apparel. If you are not completely satisfied with your purchase, you can return or exchange your items within 15 days of delivery provided they are unworn and have original tags attached.
Return Process
- 1.Initiate Request
Log into your Cottonking account, navigate to 'My Orders', and select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the garment is in its original condition with all brand tags, packaging, and invoices intact for the pickup agent.
- 3.Free Doorstep Pickup
Our courier partner will arrive at your address within 48-72 hours to collect the package at no additional cost to you.
- 4.Instant Refund or Replacement
Once the item reaches our warehouse and passes quality inspection, your refund will be processed to the original payment method or your replacement will be shipped.